Question 1

What's the minimum I need to start?

Accepted Answer

You can open and fund an account with as little as €220. From there, you're free to add more to your balance as your plan develops over time.

Question 2

How do I get money back out?

Accepted Answer

Log into your dashboard and request a withdrawal whenever you want. Funds return to your chosen payment method within standard banking timeframes.

Question 3

Is my capital safe?

Accepted Answer

Your account is protected with proper security protocols and identity checks. As with all investing, capital is at risk — values can fall as well as rise.

Question 4

How long does it take to get going?

Accepted Answer

Most people finish signing up in minutes. Once your first deposit has cleared, you can set up your strategy and begin straight away.

Question 5

Will there be surprise charges?

Accepted Answer

All costs are shown clearly before you confirm anything. Your plan's charges are always visible — nothing unexpected.

Question 6

What age do I need to be?

Accepted Answer

You must be at least 18 years old to open an account and invest. We'll verify your age and identity as part of setup.

Question 7

What ways can I pay in?

Accepted Answer

We accept major debit and credit cards, bank transfers, and several e-wallets and crypto options. You'll see exactly what's available when you fund your account.

Question 8

When can I reach support?

Accepted Answer

Our support team is available Monday to Friday, 09:00–18:00, and we aim to respond to every query within one working day.

Question 9

Who pays tax on my gains?

Accepted Answer

Tax on any investment profits is your own responsibility and depends on where you live. We suggest keeping records and speaking to a tax professional.

Question 10

What is KYC verification?

Accepted Answer

KYC (Know Your Customer) is standard identity verification. It keeps your account secure and is a routine step when you set up an investment account.

Question 11

Do I need investment experience?

Accepted Answer

Not at all. You're assigned a personal financial analyst who guides you every step of the way — no prior market knowledge needed.

Question 12

Who's actually making the investment decisions?

Accepted Answer

A dedicated financial analyst, working with AI tools, tailors everything to your goals and risk comfort. Human expertise leads — technology supports it.

Question 13

Is it properly regulated?

Accepted Answer

Yes. The platform meets all national financial and data security rules, with built-in account protection and verification.

Question 14

Can I put more money in later?

Accepted Answer

Yes, absolutely. Top up whenever you like and discuss changes to your plan with your analyst as your goals shift.

We're here to help.

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